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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return your timepiece in its original, unworn condition within 14 days of delivery.
1
Initiate Return
Contact our support team to request a Return Merchandise Authorization (RMA) number and a prepaid insured shipping label.
2
Secure Packaging
Place the watch, original box, and all documentation inside a secure shipping container.
3
Inspection
Once received, our horologists will inspect the watch to ensure it remains in the same condition as when it was sold.
4
Refund Processing
After approval, your refund will be processed to your original payment method within 3-5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing